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But subsequent calls to the warranty company for updates were troubling. Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said. Throughout, no one reached out to Torine to give him an update, he said. By June 20, there was news. "They said the parts are in, but 'far away' and it costs $300 to deliver to my house," Torine said.

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The repair process is simplified for your convenience. Other than a trade call fee and any applicable deductibles, the cost of repairs are covered. When your service provider arrives to handle the repair, there is nothing more you need to do. If your equipment cannot be repaired, your home protection plan may even cover a full replacement. A home protection plan offers peace of mind throughout the year. You won’t have to worry about steep expenses associated with major repairs or replacements. Explore your options carefully to find the best fit for your home and lifestyle, so you’re enjoying affordable coverage that meets all your needs. A homeowners insurance policy only covers elements of the home that might need to be serviced or replaced due to unexpected damage, such as hurricanes, lightning strikes or fire. The incidents where a homeowner attempts to use a household appliance, only to find out that it is not functioning properly, would not be covered under a home insurance policy. In short, a home warranty will cover home systems and appliances that fail due to normal wear and tear coverage extent based on contract whereas homeowners insurance will not. For this reason, a home warranty is a good investment considering it will be used at some point as all home systems and appliances will eventually fail.